How to Order

How to Order

Ordering options catalog:

  • Via the order form on the website e-shop
  • E-mail sent directly to our email address
  • By phone through our customer line +420 602 595 958 daily from 7.00 am to 20.00 pm
  • By fax at +420 384 972 913

Requirements necessary for the ordering of goods:

  • Customer identification (name and surname for order confirmation)
  • The type, quantity and unit price
  • The exact place of delivery including house number and zip code
  • Chosen method of payment (payment in advance by bank transfer or by credit card, cash on delivery - cash on delivery).
  • The person responsible for delivery (name, surname>
  • We reserve the right to refuse an order if the information in the order form is incomplete or raise doubts about the real intention of the customer to order goods. About this decision, we will inform you by e-mail to the customer.

Ordering goods backup

  • In particular ordering of ships on order, we reserve usually require a deposit of 20%. For goods that require advance payment in the e-shop given this information, including putting her above. How to order goods on deposit in a standard way (choose and order in our online shop). Your order will be considered binding after advance payment on our bank account at EBANKA No. 1939881001 / 2400th The deposit shall be paid within 7 working days from the date of order (variable symbol is given for payment in the mail, you will receive immediately after completion of the ordering
  • The difference between the final price and the amount of the advance is paid to the delivery of goods. If the difference nedoplatíte or goods you do not take out of the hands of the carrier within 7 days from the date of shipment or cancel your order, adopted by the deposit shall be forfeited in full in our favor.
  • If the delivery date of a significant change in exchange rate against the euro (+ - 10%) reserve the right to adjust prices. In this case, we will ask you whether you agree with the new price. If so, you deliver the goods at the new price. If not, you can cancel the order and paid deposit to the full amount back.
  • This provision takes precedence over the commercial terms similar provisions. Other provisions of the conditions shall apply mutatis mutandis.
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